- Main Reception: +34 94 404 1500
- Ticket Office: +34 94 404 1501
- Located at main entrance ticket desk
- Valid photo ID required for ticket pickup
- Arrive minimum 1 hour before event start
- Unclaimed tickets released 30 minutes before event
- On-site parking available
- Approximately 300 parking spaces
- Parking rates: €5-€10 depending on event duration
- Disabled parking spaces near main entrance
- Wheelchair accessible sections on ground and first levels
- Companion seats available next to accessible spaces
- Advance notification recommended for specific accommodations
- Elevator access to all levels
- No outside food or drinks
- No professional cameras without media credentials
- Age restrictions may apply to certain events
- Security screening at entrance
- No smoking inside venue
- Children under 3 free if seated on parent's lap
- Separate ticket required for children 4-12
- Recommended age limits vary by event type
- Parental guidance suggested for mature content events
