- Main Box Office: (518) 584-9330
- General Venue Information: (518) 584-9300
- Located at main box office entrance
- ID required for pickup
- Opens 2 hours before performance start time
- Tickets can be retrieved by primary purchaser or authorized guest with matching ID
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Shuttle services from remote lots during peak performances
- Carpooling recommended during high-attendance events
- Designated wheelchair accessible sections
- Companion seating adjacent to wheelchair spaces
- Assistive listening devices available
- ASL interpretation for select performances
- Accessible restrooms throughout venue
- No outside food or beverages
- No professional cameras or recording equipment
- Dress appropriately for outdoor venue
- No smoking on premises
- Bags subject to search
- Arrive 45-60 minutes before showtime
- Children under 4 generally not recommended
- All attendees require a ticket, regardless of age
- Family-friendly performances have specific age guidelines
- Strollers allowed in designated areas
- Crying rooms/quiet zones available for parents