- Box Office: +44 (0)1298 72190
- Administrative Office: +44 (0)1298 25600
- Tickets can be collected 30 minutes before performance start
- Valid photo ID required for will call pickup
- Unclaimed tickets may be resold 15 minutes before show time
- Public car parks within 5-minute walking distance
- Limited on-street parking available
- Nearest car parks: Spring Gardens and Pavilion Gardens
- Some disabled parking spaces near venue entrance
- Wheelchair accessible seating available
- Companion seats provided for disabled patrons
- Step-free access to ground floor and lift to upper levels
- Advanced booking recommended for accessible seats
- No photography during performances
- Mobile phones must be silenced
- Late arrivals may be seated at venue's discretion
- No outside food or drinks permitted
- Children under 3 generally not admitted
- Recommended age varies by performance
- Children must have a ticket
- Parental guidance advised for some shows
