- Main Box Office: (250) 388-9779
- Venue Administrative Office: (250) 388-4424
- Available for pre-purchased tickets
- Valid photo ID required for pickup
- Pick-up begins 1 hour before event start time
- Tickets held until 30 minutes before show time
- Street parking available
- Nearby public parking lots within 2-3 block radius
- Some metered street parking
- Limited wheelchair-accessible parking near venue entrance
- Designated wheelchair spaces
- Companion seating adjacent to wheelchair sections
- Elevator access to all levels
- Assistive listening devices available upon request
- No outside food or beverages
- No recording devices during performances
- Age restrictions may apply depending on event
- All ticket sales are final
- No refunds or exchanges
- Children under 5 typically not admitted
- All children require a ticket
- Some all-ages events may have different guidelines
- Parental discretion advised for mature content shows
