- General inquiries: +34 981 184 200
- Ticket office: +34 981 184 210
- Available for most events
- Identification required for pickup
- Can be collected 1 hour before event start time
- Original purchase confirmation mandatory
- On-site parking available
- Approximately 300 parking spaces
- Rates: €3-€5 depending on event duration
- Disabled parking spaces near main entrance
- Dedicated wheelchair accessible areas
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended for accessible seating
- No outside food or drinks
- No professional cameras without media credentials
- Valid photo ID required for age-restricted events
- No re-entry policy
- Bag size limited to small handbags/backpacks
- Children under 3 years free if seated on parent's lap
- Children 3-12 require child ticket
- Recommended age limits vary by event type
- Parental guidance suggested for some performances
