- Main Venue: (515) 576-7800
- Administrative Office: (515) 576-7700
- Available day of performance
- Must be picked up with matching photo ID
- Reservation name must match identification
- Will call opens 1 hour before event start time
- Free parking available on-site
- Designated handicap parking near main entrance
- Street parking also available
- Recommended to arrive 30 minutes early during peak events
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Ground floor and ramp access
- ADA compliant facility
- No outside food or beverages
- No smoking inside venue
- Cell phones must be silenced
- Professional camera/recording equipment requires prior permission
- No pets except service animals
- Children under 3 typically not permitted
- Children 3-12 must be accompanied by adult
- Some events may have specific age restrictions
- Recommended to check individual event guidelines