- Main Box Office: (515) 246-2300
- Administrative Office: (515) 246-2580
- Available for all performances
- Pickup at main box office entrance
- Valid photo ID required for ticket retrieval
- Tickets can be claimed 1 hour before event start time
- On-site parking available
- Street parking in downtown Des Moines
- Nearby public parking garages
- Some performances offer pre-purchased parking passes
- ADA parking spaces marked near main entrance
- Wheelchair accessible seating in multiple sections
- Companion seats available next to accessible spaces
- Elevators to all levels
- Assistive listening devices available upon request
- No outside food or drinks
- No recording or photography during performances
- Cell phones must be silenced
- Professional cameras and video equipment prohibited
- Age recommendations vary by show
- Most shows recommend ages 5 and up
- Children under 3 typically not permitted
- Some family-friendly performances have specific age guidelines
- Babes-in-arms policy varies by performance
