- Main switchboard: +44 20 7069 5000
- Visitor inquiries: +44 20 7069 5075
- Located at main entrance reception
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Ticket holders must arrive at least 30 minutes prior to event
There are 4000 onsite parking spaces at ExCel.
The venue is fully accessible for wheelchair users, with fully accessible toilets on all levels. All stairs and ramps are fitted with handrails.
- No outside food or beverages
- Bag check may be required
- Photography restrictions during certain events
- Professional camera equipment needs prior authorization
- No smoking on premises
No minimum age of admittance.
