- Main Box Office: (210) 246-2000
- Venue Administrative Office: (210) 226-1177
- Located at main entrance box office
- Valid government-issued photo ID required for pickup
- Tickets available for pickup 1 hour before event start time
- Must be picked up by ticket holder or authorized representative
- On-site parking available
- Standard parking fee: $10-$20 per vehicle
- Handicap parking near main entrance
- Limited free shuttle parking options
- Carpooling recommended for large events
- Wheelchair accessible seating in multiple sections
- Companion seats available next to accessible spaces
- Elevators and ramps throughout venue
- Advanced reservation recommended for accessible seating
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- No professional cameras without media credentials
- No smoking inside venue
- Children under 3 typically free with paying adult
- Children 3-12 may require child ticket
- Recommended age limits vary by event type
- Parental discretion advised for mature content events