- Main Box Office: (904) 354-5547
- Administrative Office: (904) 356-1980
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be held up to 30 minutes before show time
- On-site parking garage available
- Street parking in downtown Jacksonville
- Nearby public parking lots
- Average parking fee: $10-$15
- Handicap parking spaces near main entrance
- Wheelchair accessible seating on multiple levels
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- Located near main and side entrances
- Business casual attire recommended
- No outside food or beverages
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Late seating during performance intermission only
- Children 5 and older welcome
- Children under 5 not recommended for most performances
- Must have own ticket
- Booster seats available upon request
- Parental discretion advised for complex performances