- Main Office: (502) 212-0999
- Box Office: (502) 212-2287
- Located at main ticket window
- Open 2 hours before game start
- Valid photo ID required for ticket pickup
- Group and advanced ticket holders priority access
- On-site parking available
- Nearby street parking options
- Handicap parking near stadium entrance
- Parking rates: $5-$10 depending on event
- Cash and credit card accepted for parking
- Multiple wheelchair accessible sections
- Companion seats available
- Elevators to different levels
- Assistive listening devices at guest services
- ADA compliant restrooms
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras or recording equipment
- No weapons
- No smoking inside the venue
- Children under 3 free with paid adult ticket
- Recommended age for full game enjoyment: 4+
- Child-friendly areas and activities available
- Stroller parking in designated areas
- Family restrooms on-site