- Main reception: (905) 306-6000
- Box office: (905) 306-6100
- Located at main box office entrance
- Patrons must present ID matching ticket purchase
- Tickets available for pickup 1 hour before event start
- Online or phone pre-verification recommended
- Free parking on-site
- Dedicated parking lot with approximately 300 spaces
- Accessible parking spaces near main entrance
- Street parking available in surrounding area
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during performance intervals only
- Business casual to formal attire recommended
- No pets (service animals permitted)
- Children 5+ recommended for most performances
- Children under 5 generally not permitted
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request