- Main Box Office: (413) 788-7033
- Administrative Office: (413) 205-5010
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be transferred to another person with ID verification
- On-site parking garage available
- Street parking in downtown Springfield
- Nearby public parking lots
- Rates vary by event ($5-$15)
- Accessible parking spaces near venue entrance
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assistive listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- Bags subject to search
- Must have valid ticket for entry
- No professional camera equipment
- Appropriate attire required
- Children under 2 typically free with paying adult
- Children 3+ require ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events