- Main venue contact: +49 (0)30 4000 2828
- Event ticketing: +49 (0)30 4000 2820
- Located at main entrance hall
- Valid photo ID required
- Ticket pickup available up to 30 minutes before event start
- Must have original booking confirmation
- On-site parking available
- Capacity for approximately 200 vehicles
- Parking fee: €5-€8 per event
- Disabled parking spaces near main entrance
- Designated wheelchair spaces
- Companion seats adjacent to wheelchair locations
- Elevators to all levels
- Assistive listening devices available
- No outside food or drinks
- No professional cameras without press credentials
- Age restrictions may apply depending on event
- Security checks at entrance
- Children under 6 typically not admitted
- Children 6-12 require adult supervision
- Some events may have specific age restrictions
- Infant/child ticket policies vary by event type
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