- Main Box Office: (905) 682-9090
- Administrative Office: (905) 688-6400
- Located at main box office entrance
- Identification required for pickup
- Arrive 60 minutes before event start time
- Valid photo ID must match ticket purchaser
- On-site parking available
- Designated lots with multiple entry points
- Accessible parking near main entrance
- Parking fees vary by event
- Some street parking in surrounding downtown area
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevator access to different levels
- Located near amenities and restrooms
- Must be purchased through accessibility services
- No outside food or beverages
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Electronic tickets accepted
- No refunds or exchanges without special circumstances
- Children under 2 typically free (lap seating)
- Children 3-12 may require accompanied adult ticket
- Some events 16+ or 18+ age restrictions
- Recommended minimum age varies by performance type
