- Main venue contact: +34 981 54 24 00
- Box office: +34 981 54 24 10
- Located at main entrance box office
- Bring valid photo ID
- Arrive minimum 45 minutes before event start
- Electronic tickets can be printed or shown on mobile device
- On-site parking available
- Designated disabled parking near entrance
- Parking fee: €3-5 per vehicle
- Limited street parking in surrounding area
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Clearly marked accessible routes
- Advanced booking recommended for accessible seats
- No outside food or drinks
- No professional photography without permission
- Silent electronic devices
- Age restrictions may apply to specific events
- No re-entry once exiting venue
- Children under 3 typically not admitted
- Children 3-12 must be accompanied by adult
- Some events have specific age recommendations
- Reduced pricing for children available for select performances
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