- Main Box Office: +52 55 5279 5600
- Administrative Office: +52 55 5279 5601
- Located at main entrance
- Valid government-issued photo ID required
- Pickup available 1 hour before event start
- Original purchase confirmation mandatory
- On-site parking available
- Covered parking areas
- Approximately 1,500 parking spaces
- Parking fees: 100-200 Mexican Pesos per vehicle
- Disability parking near main entrance
- Dedicated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevators to all levels
- Accessible restrooms
- Staff assistance available upon request
- No outside food or beverages
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Security screening required at entrance
- No weapons or large bags permitted
- Children under 3 typically free if seated on parent's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for certain performances
