- Main Casino: (563) 663-6093
- Guest Services: (563) 663-6095
- Located at Main Casino Entrance
- Open during regular casino hours
- Valid photo ID required for pickup
- Reservations can be held up to 30 minutes before event
- Free Parking Lot
- Well-lit and secured parking areas
- Designated handicap parking available
- Complimentary valet parking during peak hours
- Wheelchair accessible gaming areas
- Lowered slot machines for easy access
- Accessible restrooms
- Assistance available upon request
- 21+ years of age required
- Valid government-issued photo ID mandatory
- Appropriate casual attire
- No outside food or beverages
- No professional gambling equipment allowed
- No individuals under 21 permitted in casino areas
- No childcare facilities on-site
- Children not allowed in gaming or bar areas
- Family members under 21 must wait outside designated areas