- +49 221 4982040
- Stadium main office contact
- Located at main stadium entrance
- Open 2 hours before match start
- Valid ID required for ticket pickup
- Group ticket representatives can collect multiple tickets
- Dedicated stadium parking lot available
- Public parking within 500m radius
- Disabled parking near main entrance
- Parking fees range €5-10 depending on event
- Wheelchair accessible sections
- Companion seats adjacent to wheelchair spaces
- Elevators to upper levels
- Advanced booking recommended for accessible seating
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No smoking inside stadium
- No weapons or dangerous items
- Children under 6 free with paying adult
- Children 6-14 require reduced price ticket
- Accompanied by adult mandatory for children under 14
- Child-friendly facilities available
