- Main Box Office: (504) 525-1475
- General Venue Inquiries: (504) 525-5300
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be retrieved by original purchaser or authorized representative
- Nearby parking lots within walking distance
- Street parking available
- Garage parking options on Canal Street
- Rates vary: $10-$20 depending on event
- Some nearby lots offer pre-purchase parking with ticket
- Wheelchair accessible sections available
- Companion seats next to accessible spaces
- Elevators to multiple levels
- Assistive listening devices provided upon request
- Service animals welcome
- No outside food or beverages
- Photography/recording typically prohibited during performances
- Business casual to formal attire recommended
- Must have valid ticket for entry
- No refunds or exchanges without special circumstances
- Children 3 and older require full-price ticket
- Lap seating not permitted
- Recommended age varies by performance type
- Parental discretion advised for mature content shows
- Children under 16 must be accompanied by adult
