- Main Box Office: (315) 724-4000
- Administrative Office: (315) 724-4001
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- Street parking available
- Nearby public parking lots within walking distance
- Some metered parking on surrounding streets
- Limited handicap parking near theatre entrance
- Wheelchair accessible seating
- Companion seats available
- Assistive listening devices provided
- Located near main floor and entrance
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during performance may be restricted
- Business casual attire recommended
- Children 5 and under generally not permitted
- Recommended for performances 8+ years old
- Children must have individual ticket
- Parental discretion advised for mature content shows
