- Main Box Office: +48 22 596 46 46
- General Information: +48 22 596 46 00
- Best calling hours: Tuesday-Sunday, 10:00 AM - 6:00 PM
- For group bookings, contact box office directly
- Will-call window located at main box office
- Open during regular box office hours: Tuesday-Sunday 10:00 AM - 6:00 PM
- Arrive at least 30 minutes before performance start
- Bring photo ID and booking confirmation
- Reserved tickets must be collected by 15 minutes before curtain time
- Street parking available in surrounding Śródmieście district
- Paid parking zones (OD or DPO) apply
- Nearest parking garage: Złote Tarasy Shopping Center (5-minute walk)
- Limited on-site parking for theater patrons
- Public transport recommended via Metro Line 1 or tram connections
- Wheelchair accessible seating available in select sections
- Accessible restrooms located throughout theater
- Elevator access to all levels
- Companion seating available adjacent to wheelchair spaces
- Advance notice recommended for accessibility needs
- Contact box office: +48 22 596 46 46 for specific accommodations
- Arrive 15-20 minutes before performance start
- No outside food or beverages permitted
- Maintain silence during performances
- Mobile phones must be switched to silent mode
- Professional photography/recording prohibited unless authorized
- Dress code: Smart casual recommended
- Late entry may be restricted during performances
- Age 3 and under: Generally not permitted in theater
- Ages 4-12: Children tickets available at reduced prices
- Accompanied minors must have adult supervision (1 adult per 2-3 children)
- Some performances have age recommendations - check details
- Behavior expectations: Children must remain seated and quiet
- Sensory-friendly performances may be available - inquire with box office
