- Main Box Office: (304) 342-8000
- Administrative Office: (304) 357-4800
- Located at main box office entrance
- Identification required for pickup
- Arrive at least 1 hour before event start time
- Pre-purchased tickets can be retrieved with confirmation number or ID
- Free parking available on venue grounds
- Designated handicap parking near main entrance
- Well-lit parking areas
- Overflow parking in adjacent lots
- Wheelchair accessible seating
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- No professional camera equipment
- No weapons permitted
- Valid photo ID required for age-restricted events
- No re-entry once leaving venue
- Children under 3 typically not admitted
- Age restrictions vary by event
- Children must have ticket for seated events
- Lap seating not always permitted
- Parental discretion advised for mature content performances
Charleston, West Virginia
Feb 13, 2026
06:30 PM
