Theater an der Wien

- Main Box Office: +43 1 588 85 (Monday-Friday: 10:00-18:00, Saturday: 10:00-15:00)
- For general inquiries and group bookings, call during business hours
- International visitors can request English-speaking support

- Tickets available for pickup at box office with valid ID
- Collection window: 30 minutes before performance start
- Printed or digital tickets (on mobile device) accepted
- Must present booking confirmation or reservation number
- Staff available to assist with last-minute arrangements

- Limited on-site parking available in nearby garage (Kärtner Ring area)
- Street parking: Metered zones (daytime limits apply)
- Recommended: Public parking garages within 5-minute walk
- Public transport highly recommended: U-Bahn lines U1, U2, U4 nearby
- Designated drop-off zone on Linke Wienzeile for vehicles

- Wheelchair-accessible seating throughout venue
- Accessible restroom facilities available
- Elevator access to all levels
- Companion seating provided alongside accessible spaces
- Advance notice recommended: Contact box office or email for specific requirements
- Accessible parking information available upon request

- Doors open 30 minutes before performance start
- Latecomer policy: Seating at management discretion
- No re-entry once inside theater
- Photography and recording strictly prohibited
- Mobile phones must be switched to silent mode
- Smoking prohibited inside venue
- Dress code: Smart casual recommended (formal attire for gala performances)
- Bag checks may be conducted at entrance
- Outside food and beverages not permitted

- Children under 3 years: Not permitted in performances (exceptions for special family events)
- Children 3 years and older: Full price ticket required
- Family performances and matinees available with age-appropriate content
- Parents responsible for child behavior and comfort during shows
- Children must remain seated during performances
- Cribs/changing facilities available upon prior arrangement
- Special children's productions advertised separately with recommended age guidelines