- Main Box Office: (315) 435-2121
- General Information: (315) 473-4800
- Administrative Offices: (315) 435-3100
- Located at main entrance box office
- Valid photo ID required for pickup
- Available starting 2 hours before event
- Tickets can be held up to 1 hour before event start time
- On-site parking available
- Garage parking: $10-$15 per event
- Street parking with metered spots
- Accessible parking near main entrance
- Recommended to arrive 45-60 minutes early
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Service animal friendly
- No outside food or beverages
- Bag size limited to 12x12 inches
- No professional cameras
- Valid ticket required for entry
- No re-entry policy
- Children under 2 typically free if seated on guardian's lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type
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