- Main Box Office: (585) 275-4000
- Administrative Office: (585) 274-1000
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be held up to 30 minutes before show time
- On-site parking lot available
- Street parking on surrounding blocks
- Nearby municipal parking garages
- Recommended to arrive 30-45 minutes early for parking
- Wheelchair accessible seating in multiple locations
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Advance notification recommended for special accommodations
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during performance intermission only
- Children 5 and under generally not permitted
- Recommended age varies by performance type
- Parental discretion advised
- Some family-friendly matinee performances available
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