- Main Arena: (304) 293-4803
- Ticket Office: (304) 293-GAME
- Located at main entrance ticket window
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets can be claimed until 30 minutes after event begins
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Limited free student parking with valid university parking pass
- Multiple wheelchair accessible sections
- Companion seats available
- Elevators to all levels
- Located near restrooms and concession areas
- No outside food or beverages
- Clear bag policy in effect
- No professional cameras without media credentials
- No re-entry once leaving venue
- Valid ticket required for admission
- Children under 2 can sit on parent's lap for free
- Children 3 and older require full-price ticket
- Recommended age for sports events: 5 and up
- Ear protection recommended for young children
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