- Main: (202) 265-0930
- For inquiries and reservations, call during business hours
- Best time to reach staff: Tuesday-Friday, 10:00 AM - 6:00 PM
- Will Call window located at main box office entrance
- Available during box office hours (Tuesday-Friday 10:00 AM - 6:00 PM; Saturday-Sunday 10:00 AM - 4:00 PM)
- Arrive 30+ minutes before showtime to collect tickets
- Valid photo ID required for ticket pickup
- Tickets held under name as purchased
- Street parking available on V Street N.W. and surrounding blocks (meter parking)
- Paid parking garage nearby at 801 V Street N.W. (approximately one block away)
- Public transportation recommended: Metro U Street Station (Red Line) - 2 blocks away
- Uber/Lyft drop-off available at venue entrance
- Wheelchair accessible entrance and seating areas available
- Accessible restroom facilities on-site
- Companion seating provided with wheelchair spaces
- Advance notification recommended for accessibility needs
- Contact box office at (202) 265-0930 to arrange accommodations
- Must be 18+ for most events (some all-ages shows available)
- Valid ID required for entry
- No outside beverages or food permitted
- House rules enforced by security staff
- Doors close typically 30 minutes after showtime begins
- Venue is standing room with limited seating
- Photography/recording policies vary by artist
- Age restrictions depend on specific event and artist
- All-ages shows clearly marked in event listings
- Children must be supervised by adult at all times
- ID may be required to verify age for restricted events
- Check event details for specific age requirements before purchase
- Contact venue for clarification on child admissions
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