- Main venue office: (325) 676-6211
- Event information line: (325) 676-6220
- Available at main box office
- Valid photo ID required for pickup
- Must be collected minimum 30 minutes before event start time
- Purchased tickets held up to 15 minutes before performance
- Free parking available on-site
- Designated handicap parking near main entrance
- Street parking on 6th Street and adjacent roads
- Recommended to arrive 45 minutes before event start
- Wheelchair accessible seating areas
- Companion seats available
- Elevator access to all levels
- Clear signage for accessibility routes
- ADA compliant facility
- No outside food or drinks
- Professional cameras/recording equipment prohibited
- Cell phones must be silenced
- Business casual attire recommended
- No smoking within facility
- Children under 5 generally not recommended
- Children 5+ with valid ticket
- Lap seating not permitted
- Parents responsible for child's behavior
- Age restrictions may vary by specific event