- Main Office: (325) 676-6161
- Event Booking: (325) 676-6162
- Located at main entrance lobby
- Open 1 hour before event start time
- Valid photo ID required for ticket pickup
- Online or phone reservation confirmation needed
- Dedicated on-site parking lot
- Handicap parking available near main entrance
- Parking fees may apply for large events
- Street parking also available in surrounding downtown area
- Wheelchair accessible spaces in all event halls
- Companion seating adjacent to wheelchair spaces
- Elevators and ramps throughout facility
- ADA compliant restroom facilities
- No outside food or beverages
- Professional security screening at all events
- No weapons permitted
- Dress code may vary by event type
- No smoking inside facility
- Children under 12 must be accompanied by adult
- Age restrictions depend on specific event
- Some events may have minimum age requirements
- Infant/child ticket policies vary by event
