Alando Palais

- Main Reception: +49 541 323-0
- Box Office: +49 541 323-1234
- For event-specific inquiries, please contact the venue directly

- Tickets available for pickup at the Box Office
- Pickup location: Main entrance of Alando Palais
- Valid photo ID required
- Arrive at least 30 minutes before event start
- Contact venue in advance for will-call arrangements

- Paid parking available on-site
- Additional public parking in surrounding area
- Street parking: Check local regulations
- Recommend public transportation (accessible by local buses)
- Limited parking during large events

- Wheelchair accessible seating areas available
- Accessible restroom facilities provided
- Elevator access to all levels
- Companion seating available
- Advance notice recommended for accessibility needs
- Contact venue for specific accessibility accommodations

- Valid ticket required for entry
- Door opening times: typically 30-60 minutes before event start
- Photography and recording prohibited unless authorized
- Outside food and beverages generally not permitted
- Venue rules may vary by event type
- Check event-specific terms and conditions

- Age restrictions vary by event type
- Many events suitable for families and children
- Children may require separate tickets
- Infant policies differ by performance
- Contact venue for specific age recommendations
- Parental discretion advised for late evening events