- Main Box Office: (319) 365-9455
- General Venue Information: (319) 398-5211
- Located at main box office entrance
- Valid photo ID required for pickup
- Opens 90 minutes before event start time
- Tickets can be retrieved by purchaser or authorized representative
- Multiple nearby parking lots and garages
- Street parking available
- ADA designated parking spaces near main entrance
- Typical parking rates: $5-$10 depending on event
- Wheelchair accessible seating throughout venue
- Companion seats available next to accessible spaces
- Elevator access to multiple levels
- Assistance available for patrons with disabilities
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Valid ticket required for entry
- No re-entry policy
- Children under 2 typically free (lap seating)
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
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