Allianz Parque

- Main: +55 (11) 3886-1000
- Ticket Sales: +55 (11) 3886-1010
- Guest Services: +55 (11) 3886-1020

- Will-call window located at Main Gate entrance
- Operating hours match Box Office schedule
- Present valid ID and booking confirmation
- Arrive at least 1 hour before event start time
- Tickets must be claimed by name on reservation

- 2,500+ parking spaces available
- Standard parking rate: approximately R$ 20-30 per vehicle
- Accessible parking available for guests with disabilities
- Valet parking services available on match days
- Nearby street parking also available
- Public transportation (Metro and buses) recommended for major events

- Dedicated wheelchair accessible seating areas throughout stadium
- Accessible restrooms on multiple levels
- Elevator access to different sections
- Companion seating available
- Accessible parking spaces near main entrance
- Advanced reservation recommended for accessibility needs

- Valid ID required for entry
- No outside food or beverages permitted
- Professional cameras and recording devices may have restrictions
- Prohibited items: weapons, fireworks, flares, sharp objects, glass bottles
- No refunds for cancelled events unless officially announced
- Capacity limits strictly enforced
- House rules subject to change based on event type

- Children under 12 years old often receive discounted admission
- Infants may enter free (typically under 3 years, no separate seat)
- Children must be supervised by responsible adult at all times
- Some events may have age restrictions (18+ for certain concerts)
- Children's merchandise and concessions available at premium pricing
- Verify age-specific policies with venue directly for specific events