Tickets can be picked up on day of show starting at 3:00 PM when the box office opens. Customers must have credit card, picture ID, and confirmation number. TICKETS MAY NOT BE DROPPED OFF OR LEFT FOR OTHER GUESTS.
Early Parking Lot Entry: You may park several hours before the posted parking lot time for an additional fee. Early parking can be purchased online in advance or on-site day of show - cash and major credit cards welcome. General Parking: A parking fee is included in the price of your ticket unless otherwise noted. Premier Parking: Premier Parking is located close to the front gates and is held until show time. Look for our Premier Parking signs or ask a parking attendant when you arrive at the venue. We'll be more than happy to point you in the right direction! Limo/Bus/RV/Oversized Vehicle Parking: Taking a limo, bus, or RV to the show? We've got room for you too! Oversized Vehicle Parking (including all types of Busses and RV's, Campers) is available for an additional charge. Accessible parking is located in the Alpine Valley Resort lot. All Parking Passes can be purchased in advance online and on the day of the show in our parking lots (subject to availability). Pricing for all upgrades may vary.
SUBJECT TO CHANGE BASED ON EVENTS. To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12" x 6" x 12" and/or small clutch bags (6"x 9"). No other bags of any type will be allowed. Items PERMITTED in this venue include: -Cameras - nonprofessional only, no detachable lenses -Food - in a clear, 1-gallon ziploc bag -Water - Guests are permitted to bring in one (1) factory sealed bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted -Signs - up to 8.5 x 11 inches (this is the size of a standard piece of paper). All signs must be appropriate in nature. Items NOT PERMITTED in this venue include: -Bags that do not meet our bag policy (must be CLEAR plastic, vinyl or PVC tote bags no larger than 12" x 6" x 12" and/or small clutch bags no larger than 6"x 9") -Weapons of any kind -Chairs of ANY kind -Strollers -Umbrellas -Alcohol -Illegal drugs/substances -Glass containers -Cans -Hard sided/large coolers -Laser pointers -Animals (except service animals) -Fireworks
Children sitting on their parents lap do not require a ticket. Strollers are not permitted in the theatre due to the steep terrain.
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