- Main Box Office: (804) 592-3350
- Administrative Office: (804) 592-3300
- Located at main theater entrance
- Valid photo ID required for pickup
- Opens 1 hour before performance time
- Tickets can be retrieved by primary purchaser or authorized guest
- On-site parking available
- Street parking in surrounding downtown Richmond area
- Nearby public parking garages
- Some lots charge standard urban parking rates
- Wheelchair accessible seating in multiple locations
- Companion seats available
- Elevators to all levels
- Assistive listening devices provided upon request
- No outside food or beverages
- No professional camera/recording equipment
- Business casual to formal attire recommended
- Must have valid ticket for entry
- Late seating at venue discretion
- Children 5 and under typically not permitted
- Age recommendations vary by specific performance
- Children must have individual ticket
- Booster seats available upon request
