- Main Office: (704) 643-3700
- Venue Management: (704) 643-3710
- Located at main ticket entrance
- Open 2 hours before event start
- Valid photo ID required for ticket pickup
- Tickets can be collected by original purchaser or pre-authorized representative
- On-site parking available
- Designated parking lots surrounding stadium
- Handicap parking near main entrance
- Typical parking fee: $10-$20 per vehicle
- Limited street parking in nearby areas
- Multiple wheelchair accessible sections
- Companion seats available next to wheelchair spaces
- Elevators to upper levels
- Accessible restrooms
- Staff assistance available upon request
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- No smoking inside venue
- Professional security screening at all entrances
- Children under 3 typically free with accompanying adult
- Children 3-12 often receive discounted tickets
- Minors under 14 must be accompanied by an adult
- Stroller and baby changing facilities available
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