- General Venue: +49 (0) 340 251-0
- Box Office: +49 (0) 340 251-200
- Located at main entrance
- Pickup with ID and booking confirmation
- Opens 90 minutes before event start
- Tickets held for 30 minutes after event begins
- On-site parking available
- Capacity: Approximately 300 vehicles
- Disabled parking near main entrance
- Parking fee: €5 per event
- Wheelchair spaces available
- Companion seats adjacent to wheelchair zones
- Elevator access to all levels
- Clear sightlines for wheelchair users
- No outside food or drinks
- No smoking inside venue
- Clear bag policy
- No professional cameras without permission
- Age restrictions may apply depending on event
- Children under 3: Free with adult ticket
- Children 3-12: Reduced ticket prices
- Accompanied by adult required
- Some events may have specific age limitations
