- General Inquiries: +44 1284 753637
- Box Office: +44 1284 758000
- Available for pre-purchased tickets
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start time
- Unclaimed tickets released 15 minutes before event
- On-site parking available
- Limited street parking in Charter Square
- Nearby public car parks within 5-minute walk
- Disabled parking spaces near venue entrance
- Wheelchair accessible spaces
- Companion seats available
- Level ground floor entry
- Hearing loop system installed
- No outside food or drinks
- No smoking inside venue
- Photography/recording prohibited during performances
- Age restrictions may apply to specific events
- Children under 12 must be accompanied by an adult
- Recommended age limits vary by performance
- Infant/baby policies differ between events
