- Main Box Office: (606) 432-5970
- General Venue Information: (606) 432-5960
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets must be claimed at least 1 hour before event start time
- Unclaimed tickets returned to general inventory 30 minutes before event
- On-site parking available
- Designated handicap parking near main entrance
- Parking fees may vary by event
- Recommended to arrive 45-60 minutes before event start
- Wheelchair accessible seating locations
- Companion seats available next to wheelchair spaces
- Accessible entrances and restrooms
- ADA compliant facilities
- No outside food or beverages
- Bags subject to search
- No professional cameras or recording devices
- Valid ticket required for entry
- No re-entry policy
- Children under 2 typically free on lap
- Children 3+ require full-price ticket
- Some events may have age restrictions
- Parental discretion advised for mature content events
