- Main Office: +52 (33) 3826-4400
- Box Office: +52 (33) 3826-4401
- Located at Main Box Office
- Valid Government-issued Photo ID Required
- Ticket Pickup: Up to 1 hour before event start
- No Additional Processing Fees
- Limited On-Site Parking Available
- Street Parking in Surrounding Area
- Nearby Public Parking Lots
- Recommended to Arrive Early
- Wheelchair Accessible Seating
- Companion Seats Available
- Elevator Access to Multiple Levels
- Assistance Available Upon Request
- No Outside Food or Beverages
- No Large Bags or Backpacks
- Valid ID Required for Age-Restricted Events
- No Smoking Inside Venue
- Photography/Recording May Be Restricted
- Children Under 3: Free (Must Sit on Parent's Lap)
- Children 3-12: Ticket Required
- Parental Guidance Recommended
- Age Restrictions May Vary by Event
