- Main Box Office: +52 55 5588 0304
- Customer Service: +52 55 5588 0305
- Available at main box office
- Valid government-issued photo ID required
- Pickup starts 2 hours before event
- Electronic ticket verification mandatory
- On-site parking available
- Capacity for approximately 500 vehicles
- Rates: $10-$15 USD per vehicle
- Secure, monitored parking lot
- Handicap parking near main entrance
- Designated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevators and ramps throughout venue
- Assistance available for patrons with disabilities
- No outside food or drinks
- Clear bag policy enforced
- No weapons
- No professional cameras without media credentials
- ID required for alcoholic beverage purchase
- Children under 3 free with paying adult
- Children 3-12 require ticket
- Recommended age varies by event type
- Parental guidance suggested for certain performances
