- Main reception: +48 42 631 00 00
- Ticket office: +48 42 631 00 11
- Located at main ticket office
- Valid photo ID required for pickup
- Tickets available 1 hour before event start
- Group ticket pickups require group representative
- On-site parking available
- Approximately 500 parking spaces
- Rates: 10-20 PLN per event
- Disabled parking spaces near main entrance
- Dedicated wheelchair spaces
- Companion seats available
- Elevator access to all levels
- Clear signage for accessible routes
- No outside food or drinks
- No professional camera equipment
- Age restrictions may apply depending on event
- No smoking inside venue
- Children under 3 typically free with accompanying adult
- Children 3-12 may require reduced-price ticket
- Specific event age restrictions vary
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