Auditorio Citibanamex

- Main reception: +52 81 8351 6800
- Ticket office: +52 81 8351 6810

- Available at main ticket counter
- Valid government-issued photo ID required
- Pickup starts 90 minutes before event time
- Original ticket purchase confirmation mandatory

- Dedicated on-site parking available
- Covered parking garage
- Rates vary by event
- Accessible parking for disabled visitors
- Recommended to arrive early during large events

- Designated wheelchair spaces
- Companion seating adjacent to wheelchair areas
- Elevator access to all levels
- Accessible restrooms
- Staff trained to assist guests with disabilities

- No outside food or drinks
- No professional cameras without permission
- Valid ticket required for entry
- Age restrictions may apply depending on event
- Security screening at entrance

- Children under 3 typically not admitted
- Children 3-12 require accompanied adult ticket
- Some events may have specific age recommendations
- Booster seats available upon request