- Main Box Office: (604) 589-7777
- Guest Services: (604) 589-7777
- Available during business hours for ticket inquiries and event information
- Located at the Main Box Office on Robson Street
- Hours: Open 2 hours before event start time
- Valid photo ID required for pickup
- Tickets must be claimed under the original purchaser's name
- Allow 10-15 minutes for processing
- Dedicated BC Place Stadium Parkade: 1,600 spaces
- Pay parking available: Approximately $25-30 per vehicle
- Additional nearby parkades and street parking in surrounding areas
- Accessible parking spaces available near entrance
- Public transit recommended: Adjacent to Stadium-Chinatown SkyTrain Station
- Wheelchair accessible seating throughout venue
- Companion seating available for attendants
- Accessible washroom facilities on multiple levels
- Accessible entrances and elevators
- Service animal accommodation available
- Reserve accessible seats in advance by calling (604) 589-7777
- Valid ticket required for entry
- Event-specific dress code may apply
- Outside food and beverages generally prohibited
- Professional cameras and recording equipment subject to restrictions
- Venue policies comply with local health and safety regulations
- Management reserves right to refuse entry or remove disruptive guests
- Children under 2 years may enter free (no seat required) for most events
- Ticket required for children 2 years and older
- Family-friendly events offer age-appropriate entertainment
- Nursing facilities and family rooms available
- Stroller storage available near entrances
- Check specific event guidelines for age restrictions or recommendations
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026