- Main Box Office: (509) 481-7000
- Guest Services: (509) 435-7850
- Located at main entrance of BECU Live
- Valid photo ID required for pickup
- Arrive at least 60 minutes before event start time
- Electronic and print-at-home tickets also accepted
- Complimentary parking available on-site
- Designated handicap parking zones
- Shuttle services from overflow lots during large events
- Free parking for Northern Quest Resort & Casino patrons
- Wheelchair accessible sections available
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices provided
- Contact venue in advance for specific accommodations
- Age restrictions vary by event
- No outside food or beverages
- Clear bag policy enforced
- Valid government-issued ID for age-restricted events
- No professional camera equipment
- Children under 2 typically free on lap
- Age 3+ generally require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content performances
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