- +49 (0)441 9989990
- Business contact line for event inquiries
- Ticket pickup available day of event
- Valid photo ID required
- Pickup window: 1 hour before event start
- Can authorize designated representative with written consent
- Free on-site parking available
- Street parking on Hansa-Ring
- Disability parking spots near entrance
- Limited parking during peak event times
- Wheelchair accessible venue
- Ground floor event spaces
- Dedicated spaces for mobility-impaired guests
- Assistance available upon request
- No outside food or beverages
- Smoking strictly prohibited
- Professional and respectful conduct expected
- No pets except service animals
- Children welcome at family events
- Recommended age limits vary by specific event
- Parental supervision required for minors
- Some adult-only events may have age restrictions
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