- Main Office: (606) 376-5330
- Reservation Line: (800) 461-4560
- Tickets available at station ticket office
- Must present confirmation number and valid ID
- Arrive 30 minutes prior to scheduled departure
- Free on-site parking
- Large, paved parking lot
- Designated spaces for RVs and buses
- Well-lit and monitored parking area
- Wheelchair accessible train cars
- Designated spaces for guests with mobility challenges
- Assistance available upon request
- Companion seating provided
- No outside food or drinks
- Photography permitted
- Smoking prohibited on trains and platforms
- Pets allowed only in designated areas
- Alcohol consumption restricted
- Children under 3 ride free
- Children 3-12 receive discounted rates
- Supervised children welcome
- Strollers allowed with prior notification
- Family-friendly environment
