- Main Museum: (423) 573-1927
- Administrative Office: (423) 929-9825
- Not applicable (museum venue, not event space)
- Group reservations can be made in advance
- Walk-in visitors welcome
- Free on-street parking available
- Dedicated museum parking lot
- Handicap parking spaces near entrance
- Street parking within one block of museum
- Wheelchair accessible throughout entire museum
- Elevators available between floors
- Accessible restrooms
- Audio descriptions and visual exhibits for varied abilities
- No food or drinks inside exhibit areas
- Photography permitted without flash
- No touching of historical artifacts
- Quiet and respectful behavior expected
- Children must be supervised
- Children under 12 admitted free with paying adult
- Stroller and child-friendly environment
- Interactive exhibits designed for youth engagement
- Children's audio guides available
