- Main: (808) 847-3511
- Ticket Office: (808) 847-3512
- Located at main ticket counter
- Valid photo ID required for pickup
- Reservations must be claimed at least 30 minutes before closing
- Free on-site parking
- Designated handicap parking spaces available
- Street parking also accessible
- Shuttle drop-off area near main entrance
- Wheelchair accessible throughout museum
- Elevators available between floors
- Assisted listening devices for presentations
- Wheelchair and mobility device rentals available
- No outside food or drinks
- Photography permitted in most exhibits
- No flash photography
- Bags must be checked at coat check for large items
- Respectful behavior expected
- Children under 12 must be accompanied by adult
- Stroller parking available
- Interactive exhibits for children
- Child-friendly guided tours offered
- Changing stations in restrooms