- Main Box Office: (330) 920-8196
- Ticketing Hotline: (216) 635-2000
- Located at main entrance
- Valid photo ID required
- Pickup available 1 hour before event start
- Electronic ticket verification process
- On-site parking included with ticket
- Multiple parking lots available
- Preferred parking for premium ticket holders
- Handicap parking near main entrance
- Parking fee: Approximately $10-$15 per vehicle
- Designated wheelchair sections
- Companion seats available
- Elevator access to different levels
- Assistive listening devices upon request
- ADA compliant facilities
- No outside food or beverages
- No smoking on premises
- Bag size limited to 12x12 inches
- No professional cameras or recording devices
- Appropriate attire required
- Children under 4 not permitted
- Children 4-12 require adult supervision
- Some concerts may have specific age restrictions
- Child ticket pricing varies by event
